Our e-shop offers you the possibility of returning the products for any reason. This return has to be realized within 14 days from the date of purchase. When receiving the product you will also receive a return notice from our courier company. Use this notice in order to initiate a return/refund procedure. In order for the return to be accepted, the product has to:
1. Be in the condition you received it. This means that the product is unused and is still in its packaging.
2. The packaging is sealed. 3. The return notice is filled with all the necessary information.

All we ask you is that you send the product back in the unused condition that you received it including a notice that clearly states your personal information and request. Pack up the products carefully in a box and a secure outer wrapper. Our company recommends you to thoroughly check your order upon receipt, in order to make sure that there are no obvious defects (for example it is not forged, the product is the right one, etc.). This check is not compulsory and the non-performance of this check does not restrict your rights.
The responsibility for the returning of the products is upon the customer till the products reach our hands.
In order for the refund to be accepted:
1. We will need to inspect the product and make sure it’s package is sealed and the product unused.
2. You should include your IBAN details in the return notice.